S.F. E-Parcel (EP) is a high-quality small parcel service to fulfill the demands of cross-border B2C e-commerce sellers in shipping parcels less than 2 kg,.EP includes registered parcels and ordinary parcels. The service covers more than 200 countries and regions around the world. Relying on SF network and customs clearance system, together with the special air delivery resources and main line transportation resources at the destinations, EP is cost-effective with convenient customs clearance process, fast and real-time track and trace system. 

• Cost-effectiveness: Higher cost-effectiveness compared with similar parcel services in the market.  
• Efficient pickup: Pickup service within 1 hour throughout the year in Mainland China（non- remote regions）. 
• Instant online update: Prompt feedback on route information and traceable online on the same day upon shipping. 
• Safety and Efficiency:  convenient customs clearance, stable transportation capacity and controllable timeliness. 
• Track & Trace: Full-process tracking for registered parcels and detailed tracking till arrival for ordinary parcels. 
• Electrified Products acceptable: Built-in or compatible lithium ion batteries that comply with the air transportation safety standards are acceptable.
• Intimate After-sales Services: SF standard after-sales service, CSRs prompt response and handling.   

Service coverage: More than 200 countries and regions around the world

1. Various types of munitions, weapons, ammunition: such as guns, bullets, cannonballs, grenades, landmines, bombs, fire guns, and cartridge cases.
2. All types of imitation arms and ammunition, any imitation guns, toy guns that can fire bullets, bullet-style USB flash drive, and gun-shaped lighters.
3. All types of controlled knives, crossbows and arrows, such as dagger, triangular knives, switchblade (Kelen's dagger) and other similar single-edged and double-edged blades, triangular knives, Tibetan knives, broadswords, boot knives, kitchen knives, and ceramic knives.
4. All types of explosives, such as detonators, explosives, gunpowder and firecrackers. 
5. All kinds of flammable items, including liquid, gas and solid flammable items such as gasoline, kerosene, tung oil, alcohol, lacquer, diesel oil, camphor oil, engine starting fluid, activated carbon, titanium powder, copra, castor products, rubber debris, safety matches (box or sheet type), dry white phosphorus, dry yellow phosphorus, magnesium powder, turpentine, thinner, glue, perfume, aerosol, gas lighters, gas cylinders, phosphorus, sulfur, matches, and mothballs.
6. All kinds of corrosives such as fire sulfuric acid, hydrochloric acid, nitric acid, organic solvents, pesticides, hydrogen peroxide, and dangerous chemicals.
7. All kinds of radioactive elements and containers, such as uranium, cobalt, radium, and plutonium.
8. All kinds of strong poisons, narcotic drugs and psychotropic items, such as thallium, cyanide, arsenic, opium (including poppy capsules, flower, bud, and leaf), morphine, cocaine, heroin, marijuana, methamphetamine, ephedrine and other products.
9. All kinds of biochemical products and infectious materials, such as anthrax, dangerous bacteria, and medical wastes.
10. All kinds of items detrimental to public health, such as bones (including the burned bones), animal organs, limbs, non-tanned animal skins, and animal bones without medicine preparations.
11. All kinds of animals and plants, especially endangered wildlife plants and their products, such as endangered and rare animals and plants (including specimens), their seeds and propagating materials.
12. All kinds of precious relics, such as bronze products, Terracotta Warriors, imperial jade seal, Warring States bells, and other precious relics and cultural relics that are prohibited to taken out form the countries.
13. Various types of magnetic items, such as with magnetic beads, speakers and horns, and circuit boards with transformers. These items may affect the signals of aircrafts and therefore cannot pass the security check.
14. All types of pressure vessels and compressed gas products, such as compressed gases, dry ice, fire extinguishers, gas cartridges (no emissions and non-refillable), and life-saving devices (automatic inflatable).
15. All kinds of currencies or securities, such as the national currency, foreign currency, securities, other financial payment instruments such as credit cards, phone cards, checks, and promissory notes.
16. Counterfeit currency and securities, such as counterfeit national currency, foreign currency and securities.
17. All kinds of cigarettes and alcohol (regardless of whether electronic cigarettes contain tobacco oil or not).
18. Precious metals (gold and silver) and their products, such as gold necklaces, gold bracelets, diamond necklaces and other precious metals and their products.
19. All kinds of reactionary, pornographic or indecent materials, including newspapers, magazines, pictures, promotional materials, audio and video products, laser disc (VCD, DVD, and LD), computer disks, and CDs.
20. Oxidizers and organic peroxides, such as potassium permanganate.
21. Pure battery shipments or shipments with embedded batteries that are beyond the aviation safety standards, such as mobile power, portable power, charged laptop computers, and electric bicycles.
22. Any drugs.
23. Any food, including meat, beverages, coffee, fruits, snacks, and tea.
24. All kinds of imitation brand products, or products with the appearance or inner content being suspected of infringing intellectual property rights.
25. Other contraband goods by aviation, such as motors or items with motors, powdered materials (regardless of color), liquid (regardless of the packaging), goods with dangerous signs on the outer packaging, audio-visual products (including CD, VCD) without proof from the National Audiovisual Press, knives, durians, gas lighters, and any goods related to "weapons" and "firearms" (including toys).
26. Any items that may cause danger or endanger the operating personnel, environment, transportation work, or third-party personnel or objects due to the characteristics of the items or packaging, for example, laser pointer
27. Goods prohibited by national laws, postal regulations and customs rules of the country.
28. Goods that cannot be imported by laws and regulations of the destination countries.
29. Goods that are banned for export by the country, such as antiques, currencies and other infringing products.
30. The prohibited items include but not limited to the preceding items.

Remarks:

1. The chargeable weight is subject to the weight (in pound) recorded in the SF system (for specific expenses, refer to the pricing table).

2. Taxes and fees of SF’s E-Parcel registered UK direction services: when import goods to the United Kingdom, local tax laws and regulations shall prevail. The payment of relevant taxes and fees will only be support by the DDU way. The relevant taxes and fees should be paid by the recipient; If the recipient refused to pay taxes and communication fails, the shipment will be processed in accordance with the relevant provisions; the relevant handling fee and related taxes will be charged to the sender. (When the recipient did not pay the relevant taxes and fees within 14 days of the arrival of the goods, the sender will get a feedback about the shipment. The sender needs to response to this feedback within 5 days, if there is no response after 5 days the goods will be destroyed and the sender will be responsible for the cost of destruction and the already exciting tax and fees).

1. Customers can place orders in their own systems that are integrated with SF's API system and print waybills (labels) based on the requirements.
2. Customers can log in to SF's international e-commerce website, place orders, and print waybills (labels) based on the requirements.
3. Customers can use third-party shipping systems (Shop Elf, Mabang ERP, Global Transaction Assistant, and Sellertool) to place orders and print waybills (labels) based on the requirements.

Shipment Handling Requirements

1. After waybills (labels) are printed, paste the waybills (labels) on the outer packaging of shipments.
2. Put the shipments into woven bags, and seal the bags after the couriers check the items. (This operation is only applicable to districts where the driver pickup service is provided.)

Order Placement Requirements

    Customers can call 9533883 to request for the S.F. E-Parcel service. SF will arrange BAs to pick up shipments.

Sales Email:

     intl@sf-express.com