You can call SF’s customer service hotline or use the self-service system (such as the IBS system) to make a shipping request.
Waybills or invoices must be filled in English and signed by the customer for confirmation. Invoice must be provided for parcels.
No. |
Column |
Standard Content |
---|---|---|
1 |
Shipper's Information |
|
2 |
Receiver Information |
For shipments destined for Taiwan, the following information is mandatory:
|
3 |
Description of Contents |
|
4 |
Waybill No. |
The waybill No. is used to track a shipment. You can track the shipment on SF’s official website or by calling SF's customer service hotline. |
5 |
Payment of Freight Charges |
The payment mode of freight charges must be specified. If the shipment is paid by shipper, the shipper shall provide the monthly settlement account. |
6 |
Shipper's Signature |
The shipper's signature is required, indicating that the shipper confirms the completeness and accuracy of the filled information and agrees with the terms and detailed rules specified on the back of the waybill. The shipping date also needs to be filled. |
Invoicing requirements
No. |
Item |
Filling Requirements |
1 |
HAWB |
The House Air Waybill No. filled on the invoice must be consistent with the waybill No. of the shipment. |
2 |
From |
Fill in:
|
3 |
To |
Fill in:
|
4 |
Tax ID No. |
For shipments to Taiwan, the following information is mandatory:
|
5 |
Description of Good |
The shipper must fill in detailed shipment information, including the materials. If there are more than one type of commodities under the same waybill, list the specifics of all commodities clearly one by one. If the declared value is in USD or MYR, circle the applicable currency. If the shipment has no commercial value, fill in "NO COMMERCIAL VALUE", "NOT FOR SALE", or "VALUE FOR CUSTOMS PURPOSE ONLY". |
6 |
Country of Manufacture |
The shipper must fill in the origin of the commodities. |
7 |
Terms of Trade |
Provide correct terms of trade, such as CIF or FOB, must be specified. |
8 |
Signature and Date |
The shipper must sign on the invoice and fill in the date. |
If you want to become a monthly settlement customer, please call SF’s customer service hotline, and SF will arrange the contract signing issue (service agreement and discount agreement).