It is a  special cross-border logistics service customized for cross-border E-commerce sellers, aiming to provide high-quality and efficiency logistics services for high-value goods. The service provides a special delivery service with convenient customs clearance, stable timelines and traceable routines. 

This service covers 25 EU countries, The United Kingdom, the United States, Australia, Russia, and Ukraine.

1.    Customers can place orders in their own systems that are integrated with SF's API system and print waybills (labels) at the client based on the requirements.

2.    Customers can log into the SF International E-commerce website, place orders, and print waybills (labels) based on the requirements.

3.    Customers can use third-party shipping systems (Shop Elf, Mabang ERP, Global Transaction Assistant, and Sellertool) to place orders by themselves and print waybills (labels) based on the requirements.

4.    Customers can place orders by calling SF customer service hotline (95338) ,online(QQ:800013683)and print the small e-waybills of E-Parcel and CN22 waybills.

After your cargos is packed, customers can hand over the cargos to SF in the following ways:

1.    Pickup service by BAs: Customers can call (95338) ,or online(QQ:800013683) to inform SF of the shipping demand. SF will arrange BAs to pick up the cargos.

2.    Pickup by car: If the volume of shipments is large, SF will arrange drivers to pick up the cargos.

· The above timeliness takes South China Gateway for example. For other domestic origins, domestic transit time shall be added.

· The transit time is for reference only. SF does not promise any transit time. The actual delivery time is subject to the actual transshipping time.

· For the Russia and Ukrain flows, it is recommended to use self-service system to dispatch SF E-parcel shipments for the eastern and northern Europe flows.

Because E-Parcel+ adopts the B2C customs clearance mode, shippers must be customers at the business end, so must be a company. 

Shipment name and value shall be declared as it stands. For the shipment name, vague names such as Other, Gift or Accessories are not acceptable. Unclear declaration of shipment names may cause unsuccessful customs clearance at destinations and hence result in shipment return and unsuccessful queries and claims later on.

Shipment name and value shall be declared as it stands. For the shipment name, vague names such as Other, Gift or Accessories are not acceptable. Unclear declaration of shipment names may cause unsuccessful customs clearance at destinations and hence result in shipment return and unsuccessful queries and claims later on.

Only the embedded lithium batteries can be shipped. The portable batteries or pure battery shipments are not accepted. In addition, customers need to provide the MSDS proof, UN38.3 test report, and shipper's declaration (battery’s letter of guarantee).

1. Flow direction: The E-Parcel supports more than 200 countries, and the E-Commerce Express supports only the EU countries, Australia, Russia, and Ukraine temporarily.
2. Transit time: The transit time of the E-Commerce Express is shorter than that of the E-Parcel.
3. Delivery mode: The E-Commerce Express supports door-to-door delivery, while most of E-Parcel shipments are delivered to the destination post offices.