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E-Commerce Express(China Export)
Service Introduction

SF E-Commerce Express Standard is a premium service that is provided to cross-border E-commerce customers who sells high value product with high quality and efficiency service requirement. With SF powerful domestic network, integrated oversea high-quality customs clearance and distribution resources aims to create a brand-new professional customs clearance, stable transit time and traceable delivered service.

Product Edges
  • Efficient Pickup: With efficient pickup service in Mainland China, we can pick up shipments within 1 hour, all year round.
  • Instant online track & trace: Shipment status can be checked online on the same day of pickup.
  • Full-process tracking: The shipment can be tracked throughout the whole delivery process.
  • Electrified products acceptable: Built-in lithium ion batteries that comply with the air transportation safety standards are acceptable.
  • Dedicated customer service team: SF Dedicated customer service team to ensure your smoothly communication.
  • Easy Claim: Process your valid claim within 8 business days. 
Service Range and Transit Time Reference

 

No.

Country

Reference transit time (working day)

1

France

5-8

2

Australia

Australia: 5-8 (except WA)

3

Ukraine*

6-9

4

The United States

7-12

5

UK

4-7

6

Germany

6-9

7

Spain

6-9

8

Italy

7-13

9 South Korea 6-9
10 Thailand 4-6
11 Malaysia 4-7
12 Singapore 4-6
13 Australia 5-8(7-10 for westAustralia)
14 Spain, Austria, Netherlands, Luxembourg,Belgium, Denmark, Poland,Sweden 10-15
 

 

·         The above timeliness takes South China Gateway for example. For other domestic origins, domestic transit time shall be added.

·         The transit time is for reference only. SF does not promise any transit time. The actual delivery time is subject to the actual transshipping time.

·         Return, change of addresses, and re-delivery shipments will not be accepted. 

·        The South Korea flow is a sea transportation product. Route planning: The goods are collected from the nation-wide network, consolidated and go through customs declaration in Weihai. Then the goods will be transported to South Korea via sea transportation and complete customs clearance and delivery.

 

 

Service Standards

 

Country

Weight Restriction

Dimension Restriction

Australia

Maximum chargeable weight of

a parcel ≤ 20 kg

1. Maximum side should not exceed 105 cm. 2 x (Height + Width) ≤ 140 cm. And 10*15cm label can be stick on the package.

2. Cylinder: Length + Diameter*2 ≤104cm. Maximum side should not exceed 90 cm. And 10*15cm label can be stick on the package.

Ukraine

Maximum chargeable weight of

a parcel ≤ 31 kg

1.Maximum dimension:120 cm × 80 cm × 80 cm. And 10*15cm label can be stick on the package.

2. Cylinder: Length + Diameter*2 ≤104cm. Maximum side should not exceed 90 cm. And 10*15cm label can be stick on the package.

The United States

Maximum chargeable weight of

a parcel ≤ 30 kg

1. Minimum dimension:15 cm × 10cm × 1 cm.

2. Maximum dimension:57 cm × 40 cm × 35 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

UK

Maximum chargeable weight of

a parcel ≤ 20 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 40 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

France

Maximum chargeable weight of

a parcel ≤ 30 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 57 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

Spain

Maximum chargeable weight of

a parcel ≤ 30 kg

 

1. Length + Height + Width ≤ 140 cm, Any unilateral length shall be no more than 90 cm

 2. Maximum dimension: 15x10CM

 3. Cylinder: Length + Diameter*2 ≤104cm. Maximum side should not exceed 90 cm. And 10*15cm label can be stick on the package.

Germany

Maximum chargeable weight of

a parcel ≤ 30 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 57 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

Italy

Maximum chargeable weight of

a parcel ≤ 30 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 57 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

South Korea

One waybill for one shipment, maximum  chargeable weight for single parcel ≦20KG

 

1.Length+weight+height≦160cm;

2.Maximum length (length) ≦109cm;

3.The minimum size is 15*10cm. Oversize shipment will be rejected. The shipment will be strictly charged by the volumetric weight or the actual weight, whichever is higher. The volumetric weight over 20 KG cannot be picked up and delivered either.

4.Cylinder-shaped shipment: the longest length <110cm, and the waybill (15*10cm) can be pasted completely

Thailand Maximum chargeable weight of a parcel ≤30 kg
1. Maximum side should not exceed 100 cm;
2.(Length + Height + Width) ≤ 150cm;
3.The maximum single size of package face list of logistics should not be less than 11cm*15cm;
Malaysia Maximum chargeable weight of a parcel ≤30 kg
1. Maximum side should not exceed 100 cm;
2.(Length + Height + Width) ≤ 150cm;
3.The maximum single size of package face list of logistics should not be less than 11cm*15cm;
Singapore Maximum chargeable weight of a parcel ≤30 kg
1. Maximum side should not exceed 300 cm;
2.The maximum single size of package face list of logistics should not be less than 11cm*15cm
Spain, Austria, Belgium, Denmark, the Netherlands, Sweden, Luxembourg, Poland

Maximum chargeable weight of

a parcel ≤ 2 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:50 cm × 50 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.


 

 

Prohibited Items

 

We do not accept or accept with conditions the following articles for carriage:

 

1. Arms, simulation weapons, ammunition, controlled knives, and explosive articles.

2. Inflammable articles, explosive articles.

3. Oxidizing agents and peroxides.

4. Narcotic drugs and drug taking tools, stupefacient and psychoactive drugs that are in improper use and precursor chemicals and toxic substances that are in improper use.

5. Biochemical, epidemic and infectious materials.

6. Radioactive substances and radioactive substances.

7. Illegal counterfeit products such as counterfeit or altered currency, marketable securities, certificates, and official seals.

8. Currency and negotiable securities.

9. Articles that infringe intellectual property rights, and counterfeit and shoddy products.

10. Animals and plants, especially those endangered wild animals and plants as well as their products.

11. Food, drugs or other articles that are hazardous to human and animal health and may spread disease from infected area

12. Cigarettes and tobacco, tobacco products, and liquor.

13. Valuables (such as artworks, antiques, gems, and precious metals including gold).

14. Other articles prohibited from mailing under other laws and regulations.

 

In addition to the above prohibited or restricted articles, SF has the rights of rejecting mailing and or temporarily stopping mailing the following articles:

1. Packages without detailed contact information about the shipper and receiver.

2. Articles which are inappropriate for mailing, with improper mailing mode, improperly described, classified, packaged, or labeled, and without necessary certificates as deemed by SF.

3. Articles which may endanger the safety of transportation vehicles or personal safety due to their own or package features as judged by SF.

4. Articles which are not suitable for mailing from the perspective of economics or operations as judged by SF.

 

Kindly Reminder: S.F. Express published and configured the new ‘Local Delivery Standards Inquiry’, if customers have enquiries on prohibited/restricted items, please dial S.F. Express hotline 95338

 

Charging Mode

 

 

Country

Charging Mode

Volume Calculation

Australia

Shipments are charged based on a single shipment.

The initial weight is 50 g, and the additional weight is 1 g(less than 3kg) or 500g(between 3kg and 20kg)

The actual chargeable weight shall be the higher one of the actual weight and volumetric weight.

Length × Width × Height (cm)/6,000

Ukraine

Shipments are charged based on a single shipment. The initial weight is 100g, and the additional weight is 100g.

The actual chargeable weight shall be the higher one of the actual weight and volumetric weight.

Length × Width × Height (cm)/6,000

The United States

No split shipments allowed.

Charging rule:

Initial weight 50g; Additional weight is 1g (Weight ≤ 3kg); Additional weight is 500g (3kg ≤ X ≤ 30kg).

Chargeable Weight: The actual chargeable weight shall be the higher one of the actual weight and the volumetric weight.

 

Length × Width × Height (cm)/7,000

UK

Shipments are charged based on a single shipment. The initial weight is 50g, The additional weight is 1g(weight ≤20kg);

The actual chargeable weight shall be the higher one of the actual weight and the volumetric weight.

Length × Width × Height (cm)/7,000

Spain, France, Germany,Italy

Shipments are charged based on a single shipment. The initial weight is 50g, The additional weight is 1g(weight ≤30kg

The actual chargeable weight shall be the higher one of the actual weight and the volumetric weight.

Length × Width × Height (cm)/7000

South Korea

Charging of large-size shipment:

Chargeable weight rules:

Initial weight is 1KG, ≦20KG, additional weight is 1KG

Chargeable weight: actual weight or volumetric weight, whichever is higher

 

Length * width * height (cm)/6000

Thailand Shipments are charged based on a single shipment. The initial weight is 100g, The additional weight is 100g(weight ≤30kg); Length × Width × Height (cm)/6,000
Malaysia Shipments are charged based on a single shipment. The initial weight is 100g, The additional weight is 100g(weight ≤30kg); Length × Width × Height (cm)/6,000
Singapore Shipments are charged based on a single shipment. The initial weight is 100g, The additional weight is 100g(weight ≤30kg); Length × Width × Height (cm)/6,000
Spain, Austria, Belgium, Denmark, the Netherlands, Sweden, Luxembourg, Poland Shipments are charged based on a single shipment. The initial weight is 50g, The additional weight is 1g(weight ≤2kg) Length × Width × Height (cm)/6,000
 

 

 

Note: Volumetric weight will be calculated at SF Facility. (Please refer to rate cards for detail rates)

Click " Show you how to save money with using EXD" to know more about the information of packaging optimization.

 

Operational Requirements

Pre-declaration requirements:

1. Customers can place orders in their own systems that are interconnected with SF's API system and print waybills (labels) based on the requirements.

2. Customers can log in to SF's international e-commerce website, place orders, and print waybills (labels) based on the requirements.

3. Customers can use third-party shipping systems (Shop Elf, Mabang ERP, Global Transaction Assistant, and Sellertool) to place orders and print waybills (labels) based on the requirements.

Shipment Handling Requirements:

1. After waybills (labels) are printed, paste the waybills (labels) on the outer packaging of shipments.

2. Put the shipments into woven bags, and seal the bags after the couriers check the items. (This operation is only applicable to districts where the driver pickup service is provided.)

* Customer Operation Standard on Battery Contained Shipments of Mainland China to US

1. Separate the battery contained shipments from the non-battery contained shipments and packaged in the bag with red tape and A Tag.

2. Battery contained shipments will be inspected, and if there are mixed shipments, the transit time of the mixed shipments will be affected, and SF reserve the right of adding extra handling fee and adjusting the discount.

3. Please see Customer Operation Standard on Battery Contained Shipments for more information.

Order Placement Requirements:

       Customers can call 95338 to request for S.F. E-Commerce Express-Standard service. SF will arrange couriers to pick up shipments.

Service Introduction

E-Commerce Express - Priority is a cross-border logistics special line product customized for customers' demand on delivering goods with higher value. The logistics service is of higher quality and more efficient. Relying on SF's strong domestic pickup capacity in the network and the integration of local high quality customs clearance delivery resources of each region, this product aims to provide a brand new special delivery service with professional customs clearance, stable transit time, and traceable full process.

Product Advantage

•        Instant online track & trace: Shipment status can be checked online on the same day of pickup.

•        Short transit time: Direct flight is used for the first leg, rapid transit

•        Convenient customs clearance: shipment mode customs clearance, which is convenient, rapid and safe

•        Full-process tracking: The end delivery tracking No. can be gained upon order placement of customers. The shipment can be tracked throughout the whole delivery process.

•        Batteries can be delivered: Built-in lithiumion battery that meets the aviation transportation safety standards can be delivered

Service Coverage and Reference Transit Time

No.

Country

Reference Transit Time

1

The United States

6-10 working days

 

·         The above timeliness takes South China Gateway for example. For other domestic origins, domestic transit time shall be added.

·         The transit time is for reference only. SF does not promise any transit time. The actual delivery time is subject to the actual transshipping time.

 

Service Standards

Country

Weight Restriction

Dimension Restriction

The United States

Maximum chargeable weight of a parcel ≤ 30 kg

Length≤200cm, width≤80cm, height≤70cm,packaged in cylindrical or tube shape is not accepted 

 
Prohibited Items

 

We do not accept or accept with conditions the following articles for carriage:

 

1. Arms, simulation weapons, ammunition, controlled knives, and explosive articles.

2. Inflammable articles, explosive articles.

3. Oxidizing agents and peroxides.

4. Narcotic drugs and drug taking tools, stupefacient and psychoactive drugs that are in improper use and precursor chemicals and toxic substances that are in improper use.

5. Biochemical, epidemic and infectious materials.

6. Radioactive substances and radioactive substances.

7. Illegal counterfeit products such as counterfeit or altered currency, marketable securities, certificates, and official seals.

8. Currency and negotiable securities.

9.  Articles that infringe intellectual property rights, and counterfeit and shoddy products.

10. Animals and plants, especially those endangered wild animals and plants as well as their products.

11. Food, drugs or other articles that are hazardous to human and animal health and may spread disease from infected area

12. Cigarettes and tobacco, tobacco products, and liquor.

13. Valuables (such as artworks, antiques, gems, and precious metals including gold).

14. Other articles prohibited from mailing under other laws and regulations.

 

In addition to the above prohibited or restricted articles, SF has the rights of rejecting mailing and or temporarily stopping mailing the following articles:

1. Packages without detailed contact information about the shipper and receiver.

2. Articles which are inappropriate for mailing, with improper mailing mode, improperly described, classified, packaged, or labeled, and without necessary certificates as deemed by SF.

3. Articles which may endanger the safety of transportation vehicles or personal safety due to their own or package features as judged by SF.

4. Articles which are not suitable for mailing from the perspective of economics or operations as judged by SF.

 

Kindly Reminder: S.F. Express published and configured the new ‘Local Delivery Standards Inquiry’, if customers have enquiries on prohibited/restricted items, please dial S.F. Express hotline 95338

Charging Mode

Country

Charging Mode

Volume Calculation

The United States

Shipments are charged based on a single shipment. The initial chargeable weight is 500 g for shipments no heavier than 10KG. For shipments above 10KG, charged by the unit price per KG. The actual chargeable weight shall be the higher one of the actual weight and volumetric weight.

Length × Width × Height (cm)/6,000

 

The chargeable weight is subject to the pound weight recorded in the SF system (for specific expenses, refer to the pricing table).

 

Operational Requirements

Pre-declaration requirements:

1. Customers can place orders in their own systems that are interconnected with SF's API system and print waybills (labels) based on the requirements.

2. Customers can log in to SF's international e-commerce website, place orders, and print waybills (labels) based on the requirements.

3. Customers can use third-party shipping systems (Shop Elf, Mabang ERP, Global Transaction Assistant, and Sellertool) to place orders and print waybills (labels) based on the requirements.

Shipment Handling Requirements:

1. After waybills (labels) are printed, paste the waybills (labels) on the outer packaging of shipments.

2. Put the shipments into woven bags, and seal the bags after the couriers check the items. (This operation is only applicable to districts where the driver pickup service is provided.)

* Customer Operation Standard on Battery Contained Shipments of Mainland China to US

1. Separate the battery contained shipments from the non-battery contained shipments and packaged in the bag with red tape and A Tag.

2. Battery contained shipments will be inspected, and if there are mixed shipments, the transit time of the mixed shipments will be affected, and SF reserve the right of adding extra handling fee and adjusting the discount.

3. Please see Customer Operation Standard on Battery Contained Shipments for more information.

Order Placement Requirements:

 Customers can call 95338 to request for S.F. E-Parcel+ service. SF will arrange couriers to pick up shipments.

Service Introduction

SF E-Commerce Express CD is a premium service that is provided to cross-border E-commerce customers who sells low value product with high quality and efficiency service requirement. With SF powerful domestic network, integrated oversea high-quality customs clearance and distribution resources aims to create a brand-new professional customs clearance, stable transit time and traceable delivered service.

Product Edges
  • Efficient Pickup

     

    With efficient pickup service in Mainland China, we can pick up shipments within 1 hour, all year round.
  • Instant online track & trace

     

    Shipment status can be checked online on the same day of pickup.
  • Full-process tracking

     

    The shipment can be tracked throughout the whole delivery process.
  • Dedicated customer service team

     

    SF Dedicated customer service team to ensure your smoothly communication.
  • Easy Claim

     

    Process your valid claim within 8 business days.
Service Range and Transit Time Reference

No

Country

Reference transit time(working day)

1

United States

7-12 

2 Uinted Kingdom 6-9
3 France 6-10
4 Germany 6-10
5 Italy 7-12
6 Spain,Austria,Netherlands,Luxembourg 10-15
7 Belgium,Czech Republic,Denmark,Ireland,Hungary,Lithuania,Slovenia,Slovakia 10-16
8 Sweden,Portugal 12-20
9 Thailand 4-6
10 Malaysia 4-7
11 Singapore 4-6

 

  •   The above timeliness takes South China Gateway for example. For other domestic origins, domestic transit time shall be added.
  •   The transit time is for reference only. SF does not promise any transit time. The actual delivery time is subject to the actual transshipping time.
  •   Return, change of addresses, and re-delivery shipments will not be accepted.

 

Service Standards

Country

Weight Restriction

Dimension Restriction

United Kingdom

Maximum chargeable weight of a parcel ≤20 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 40 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

United States Maximum chargeable weight of a parcel≤ 30 kg

1. Minimum dimension:15 cm × 10 cm × 1 cm.

2. Maximum dimension:57 cm × 40 cm × 35 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

France Maximum chargeable weight of a parcel ≤30 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 57 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

Germany Maximum chargeable weight of a parcel ≤30 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 57 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

Italy Maximum chargeable weight of a parcel ≤30 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum dimension:57 cm × 57 cm × 36 cm.

3. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

4. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

Spain,Austria,Belgium,Czech Republic,Denmark,Ireland,Netherlands,Sweden,Hungary,Lithuania,Portugal,Slovenia,Slovakia,Luxembourg Maximum chargeable weight of a parcel ≤2 kg

1. Minimum dimension:15 cm × 11 cm × 1 cm.

2. Maximum side should not exceed 50 cm.

3. Maximum dimensions: Length + Width + Height <=90 cm.

4. Note: Length (longest edge)/ Width(2nd longest edge)/height (shortest edge), any edge is over above or below the requirements is considered oversized. Oversized shipments will not be accepted.

5. Sphere shape, cylinder shape or irregular shape shipments will not be accepted.

Thailand Maximum chargeable weight of a parcel ≤30 kg
1. Maximum side should not exceed 100 cm;
2.(Length + Height + Width) ≤ 150cm;
3.The maximum single size of package face list of logistics should not be less than 11cm*15cm;
Malaysia Maximum chargeable weight of a parcel ≤30 kg
1. Maximum side should not exceed 100 cm;
2.(Length + Height + Width) ≤ 150cm;
3.The maximum single size of package face list of logistics should not be less than 11cm*15cm;
Singapore Maximum chargeable weight of a parcel ≤30 kg
1.Maximum side should not exceed 300 cm;
2.The maximum single size of package face list of logistics should not be less than 11cm*15cm

Packing instructions :L: the longest side of the package; W: the second side of the package.; H: the shortest side of the package.

Prohibited Items

We do not accept or accept with conditions the following articles for carriage

 

1.     Arms, simulation weapons, ammunition, controlled knives, and explosive articles.

2.    Inflammable articles, explosive articles.

3.    Oxidizing agents and peroxides.

4.    Narcotic drugs and drug taking tools, stupefacient and psychoactive drugs that are in improper use and precursor chemicals and toxic substances that are in improper use.

5.    Biochemical, epidemic and infectious materials.

6.    Radioactive substances and radioactive substances.

7.    Illegal counterfeit products such as counterfeit or altered currency, marketable securities, certificates, and official seals.

8.    Currency and negotiable securities.

9.    Articles that infringe intellectual property rights, and counterfeit and shoddy products.

10.  Animals and plants, especially those endangered wild animals and plants as well as their products.

11.  Food, drugs or other articles that are hazardous to human and animal health and may spread disease from infected area

12.  Cigarettes and tobacco, tobacco products, and liquor.

13.  Valuables (such as artworks, antiques, gems, and precious metals including gold).

14.  European countries prohibited: mobile phones, tablets, and any high-value items over 150EUR.

15.  Other articles prohibited from mailing under other laws and regulations.

 

In addition to the above prohibited or restricted articles, SF has the rights of rejecting mailing and or temporarily stopping mailing the following articles

1.     Packages without detailed contact information about the shipper and receiver.

2.     Articles which are inappropriate for mailing, with improper mailing mode, improperly described, classified, packaged, or labeled, and without necessary certificates as deemed by SF.

3.     Articles which may endanger the safety of transportation vehicles or personal safety due to their own or package features as judged by SF.

4.     Articles which are not suitable for mailing from the perspective of economics or operations as judged by SF.

Kindly Reminder: S.F. Express published and configured the new ‘Local Delivery Standards Inquiry’, if customers have enquiries on prohibited/restricted items, please dial S.F. Express

hotline 95338

Charging Mode

Country

Charging Model

Volume Calculation

United Kingdom

 

Shipments are charged based on a single shipment. The initial weight is 50g, The additional weight is 1g(weight ≤20kg);

 

Length × Width × Height (cm)/7,000

United States

No split shipments allowed.

Charging Rule: Initial weight 80g; Additional weight is 1g (Weight≤ 3kg); Additional weight is 500g (3kg≤ X ≤ 30kg).

Chargeable Weight: The actual chargeable weight shall be the higher one of the actual weight and the volumetric weight.
Length× Width× Height (cm)/7,000
France,Germany,Italy

Shipments are charged based on a single shipment. The initial weight is 50g, The additional weight is 1g(weight ≤30kg);

Length × Width × Height (cm)/7,000
Spain,Austria,Belgium,Czech Republic,Denmark,Ireland,Netherlands,Sweden,Hungary,Lithuania,Portugal,Slovenia,Slovakia,Luxembourg

Shipments are charged based on a single shipment. The initial weight is 50g, The additional weight is 1g(weight ≤2kg);

Length × Width × Height (cm)/7,000
Thailand Shipments are charged based on a single shipment. The initial weight is 100g, The additional weight is 100g(weight ≤30kg); Length × Width × Height (cm)/6,000
Malaysia Shipments are charged based on a single shipment. The initial weight is 100g, The additional weight is 100g(weight ≤30kg); Length × Width × Height (cm)/6,000
Singapore Shipments are charged based on a single shipment. The initial weight is 100g, The additional weight is 100g(weight ≤30kg); Length × Width × Height (cm)/6,000
 
Note: Volumetric weight will be calculated at SF Facility. (Please refer to rate cards for detail rates)
Click " Show you how to save money with using EXCD" to know more about the information of packaging optimization.

 

Operational Requirements

Pre-declaration requirements

1.    Customers can place orders in their own systems that are interconnected with SF's API system and print waybills (labels) based on the requirements.

2.    Customers can log in to SF's international e-commerce website, place orders, and print waybills (labels) based on the requirements.

3.    Customers can use third-party shipping systems (Shop Elf, Mabang ERP, Global Transaction Assistant, and Sellertool) to place orders and print waybills (labels) based on the requirements.

Shipment Handling Requirements

1.    After waybills (labels) are printed, paste the waybills (labels) on the outer packaging of shipments.

2.    Put the shipments into woven bags, and seal the bags after the couriers check the items. (This operation is only applicable to districts where the driver pickup service is provided.)

Order Placement Requirements

 Customers can call 95338 to request for S.F. E-Commerce Express-Standard service. SF will arrange couriers to pick up shipments.