Following the establishment of branches in Singapore, Malaysia, Japan, South Korea and the United States, and inbound & outbound service launch between China and these countries, recently, SF International has officially established its Vietnam Branch.
At the end of 2013, SF International launched express service from Greater China (Mainland China, Hong Kong, Macau and Taiwan) to Vietnam.
At the end of 2016, SF Express Vietnam Branch and Ho Chi Minh Service Station was established. At the same time, SF International has newly launched Vietnam outbound service for local businesses and individual customers, provides both pickup and self-lodge services.
Introduction of SF Express Vietnam Branch
Located at 38 Huynh Lan Khanh St., Ward 2, Tan Binh Dist., HCMC, Vietnam, SF Express Vietnam branch provides high-quality import and export express service for local customers, and service coverage includes all areas in Vietnam.
Service Edges
Full Self-support Team
Equipped with a full self-support team including Business Agents, Customers Service, Operation, Sales and Marketing in Vietnam, SF International is dedicated to providing more professional import and export service for local customers.
Customer Service with Multiple Language Options
Customer Service Representatives in Vietnam can provide service in Vietnamese, Chinese and English to meet the demands of different customers.
Wide Service Coverage
Service of SF Express covers all areas in Vietnam.
International Expansion
So far, Vietnam inbound service is available from Mainland China, Hong Kong, Macau, Taiwan, Singapore, Malaysia, Japan, South Korea and the United States, and outbound service is now available to about 18 countries / regions such as Mainland China, Hong Kong, Macau and Taiwan, and we are striving to continuously extending our network.
Product Edges
SF International provides import and export Standard Express service in Vietnam.
S.F. Standard Express Service is designed for customers with time-sensitive international shipping needs from Mainland China to overseas countries. It’s a door-to-door international express service, with highly efficient controls throughout every step from the shipment is dispatched, in transit, to last mile delivery.
ü One AWB for one shipment with full-process tracking and monitoring
ü Formal customs declaration service
ü Full waiver of Fuel Surcharge and Remote Area Surcharge
ü Volumetric weight divisor of 6000
ü Multiple channels (official website, WeChat, and Customer Service) to track shipment status
Vietnam Inbound Transit Time (excluding pickup day, weekends and public holidays)
Origin |
Standard Express (Business Day) |
Eastern and Southern China |
3-4 |
Northern, Western and South-central China |
3-5 |
Hong Kong and Macau |
2-4 |
Taiwan |
3 |
Singapore |
2-3 |
Malaysia, Japan, South Korea and Thailand |
3 |
United States |
5-6 |
Mongolia |
4-5 |
Vietnam Outbound Transit Time (excluding pickup day, weekends and public holidays)
Destination |
Standard Express (Business Day) |
Mainland China |
2 |
Hong Kong and Macau |
2-3 |
Taiwan |
3 |
Singapore, Malaysia, Japan, South Korea and Thailand |
3 |
Indonesia, India and Cambodia |
4-5 |
Myanmar |
3-4 |
United States |
4-5 |
Mongolia |
4-5 |
Mexico and Canada |
5-7 |
Australia |
5-6 |
Please visit Vietnam website http://www.sf-express.com/vn/en/ to get the rates.
Service Time
Local Pickup Service Time
Monday to Friday: 08:00-17:30; (order cut-off: 16:00)
Saturday: 08:00-15:00; (order cut-off: 13:30)
Sundays and Public Holiday: Off
Local Delivery Service Time
Monday to Friday: 08:00-18:00
Saturday, Sunday and Public Holiday: Off
Remark: the time mentioned above is local time in Vietnam, which is 1 hour later than Beijing Time.
Contact Us
Customer Service Hotline in China (for international service): 9533883 press 1
Vietnam Customer Service Hotline: 1800 8110 (Service Time: Monday to Friday: 08:30-18:00; Saturday, Sunday and Public Holiday: Off)
SF International Official WeChat